Frequently Asked Questions

I have no idea how to get started setting up a website. What do I need to do?

Give us a call, send us an email, or submit the contact form. We’ll contact you for a no-obligation discussion of your particulars. We’re happy to answer all your questions and provide as much guidance as you need.

What is “SEO” and what does it mean to me?

SEO refers to search engine optimization, a process by which your website’s visibility to search engines is improved or enhanced. This involves adding certain elements to the pages of your site, some of which are visible only to the search engines. It is important for the search engines to find your site and rank it as high as possible in order to help bring visitors to your site. Rock Creek Internet Services includes on-page SEO and an initial SEO blast, provided by Falcon Design Studio. Additional SEO services are available from Falcon Design Studio at reasonable cost.

What is hosting and why do I need it?

In order for your website to be accessible on the Internet the files that comprise your site must reside on a special type of computer, called a server, that is connected to the Internet at all times. Rock Creek Internet Services provides several low-priced hosting packages.

What is a domain and what is domain registration?

A domain is the part of a web address that comes after “www” and it is the part that makes the web address unique to your company. If your company is Bob’s Widgets, you may want to use “bobswidgets.com” as your domain. Domain names are purchased (registered) from a domain registrar usually for a year or longer. Rock Creek Internet Services works with one of the lowest priced registry services in the country and does not mark-up the registration fee.

Who will write the content for my site?

Unless otherwise specified by the client, Rock Creek Internet Services offers professional copy writing service with every package. We’ll provide the keyword-rich copy that is needed in order to achieve good search ranking.

I already have a website but would like to improve it. Can you do that?

Yes, we can update an existing site or do a complete redesign. We can provide an evaluation of your current site at no cost and no obligation, offering suggestions on how to improve your web presence.

Frequently Asked Questions

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